We work diligently to ensure that your order arrives with in a timely manner. Filing a claim should be reserved as a last resort to solving an issue. Please give us a chance to solve any issues that you may have for any reason before leaving feedback.The item "JBL SRX815P 15 2000 Watt 2-Way Powered Speaker Active Monitor (One)" is in sale since Monday, February 1, 2021. This item is in the category "Musical Instruments & Gear\Pro Audio Equipment\Speakers & Monitors". The seller is "trueheartsound" and is located in Dania, Florida. This item can be shipped worldwide.